Privacy Policy

HealthFirst Insurance Pros
Website: healthfirstinsurancepros.com
Effective Date: 01/02/2025

1. Introduction

HealthFirst Insurance Pros (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and share information about you when you interact with our website, services, and communications.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth, and other details you provide.

• Health-Related Information: If voluntarily submitted in forms or calls (non-HIPAA protected unless explicitly stated).

• Automatically Collected Data: IP address, device type, browser type, geolocation, cookies, and browsing behavior.

• Communication Data: SMS responses, call recordings, and email engagement.

3. How We Use Your Information

We use your information to:

• Provide insurance and health plan information.

• Contact you via phone calls (including autodialed and prerecorded calls), SMS/MMS, email, AI-assisted communication, and other digital methods.

• Send promotional offers, reminders, and educational content.

• Improve website performance, marketing effectiveness, and customer service.

4. Sharing of Information

We may share your information with:

• Third-Party Partners: Licensed agents, insurance carriers, and marketing partners assisting in plan selection.

• Service Providers: Technology platforms (CRM, call/SMS/email providers).

• As Required by Law: To comply with legal obligations, court orders, or regulatory requests.

5. Your Choices

• You may opt out of SMS, autodialed calls, and emails at any time by following the opt-out instructions in the message or contacting us directly.

• Cookies can be managed through your browser settings.

6. Data Security

We use reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18.

8. Updates

We may update this Privacy Policy at any time. Changes will be posted with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:
HealthFirst Insurance Pros
31418 Panther Dr
(210) 702-1135 | [email protected]